TROY Intelligent

Commercial service robots become reality,

2021-07-24

"Smart Coffee Master" is making a cup of coffee !!


Coffee making robot

Flour milling, steaming, brewing, cup filling, cleaning... A service robot that looks like a "big white guy" is showing guests its automatic operation like flowing water, and has skillfully made a cup of master-level hand-made coffee.


   This is a six-axis dual-arm drinking robot, named "Smart Coffee Master", which is an intelligent service robot product launched for the coffee scene. Just like a master with an apprentice, the master of this robot is a young man born in the 90s,  Under his guidance, the "Master of Smart Coffee" has achieved complex movements through AI learning, two-arm training, and visual training. Engrave and restore.

In March of this year, the Ministry of Human Resources and Social Security, the State Administration of Market Supervision and Administration, and the National Bureau of Statistics released 18 new occupations including service robot application technicians. This new occupation is defined as the use of service robots (including special robots) related technologies and Tools, personnel responsible for the integration, implementation, optimization, maintenance and management of service robots in application scenarios such as household services, medical services, and public services.

"Faced with constantly changing new environments, new businesses, and new requirements, in order to make robots work better and serve people better, as a service robot application technician, you should continue to strengthen learning and work harder to'teach' robots. The engineer said: "All this stems from his love of robots since he was a child." At the end of 2018, he chose to enter the robotics industry and became an application technician who focuses on human-computer interaction and is responsible for the deployment of robots.


The clerk introduces how to use "Smart Coffee Master"

Coffee making robotAt present, the development of the artificial intelligence industry is accelerating, and a variety of floor-level intelligent service robot products continue to appear.

   "We are a ‘bridge’ between the customer and the robot." Many technicians like Chen Xiaolong play an important role in the application of robots. According to him, the work is mainly divided into three stages: first, connecting with customers in the early stage, understanding customer needs and formulating application plans for service robots; second, delivering robots to customers in the mid-term, testing and debugging robots on duty; third, monitoring later The normal operation of the robot, repair the problems that may occur during the robot's work.

  "Smart Coffee Master" is proficiently performing coffee filtering operations.

Coffee robot

The coffee robot enters the market, in addition to effectively replacing manual repetitive operations, the biggest difference is that it improves the level of coffee quality and enhances the quality control of each cup of coffee. "This'barista' has also attracted many consumers. The onlookers also brought a lot of benefits to the cafe."

   is different from other professions, and often travels with robots. He excitedly said: "As the application scenarios of robots continue to expand and the base increases, I also have the opportunity to get close to more different professions. At most, I traveled to more than 20 cities in a year. The world's out."

  The technician is debugging the coffee robot.
Coffee robot

Based on service robots focusing on human-computer interaction experience, technicians need to master multiple application technologies including natural language processing, visual perception, and cloud computing. After several years of work accumulation,  he can more accurately meet customer needs, and it only takes three days from order acceptance to project landing.

   Under the wave of new infrastructure construction, there is plenty of room for growth in the field of service robots. As early as December 2018, artificial intelligence was included in the core section of the "new infrastructure". Related reports have predicted that in the future, with the rapid development of robots in emerging application scenarios, the scale of China's service robot market is expected to be close to 4 billion US dollars in 2021.

   At present, many factors such as loose environment, broad demand and technological progress have promoted the rapid growth of my country's service robot market. In this context, robot service talents have spawned new market opportunities.

"In the actual work process, the service robot application technician must be familiar with the theoretical basis of artificial intelligence, and also need to have industry-oriented artificial intelligence application experience. He has also participated in testing and monitoring restaurant delivery robots, exhibition hall introduction robots and other multi-service types of robots. .

   Nowadays, the commercial use of service robots has gradually become a reality, and the tentacles are extending to diversified scenarios such as medical care, catering, hotels, retail, pension, finance, and logistics. In the context of increasing market demand, there are still many young people who have different educational backgrounds but have the same dreams who choose to enter this industry.

   At the same time, the demand for talents in the industry is ushering in a new round of changes. My own company also has a layout in the training of AI application-oriented talents, such as: through the training platform, professional teachers and on-site operations, to achieve the targeted output of talents.

 
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